Privacy policy

This Privacy Policy describes how Syntra Care (we, us, our) collects, uses and shares your personal information when you visit or make a purchase from syntra-care.com (the Site).

Information we collect

  • Order information: name, billing and shipping address, email address, phone number and payment information, collected when you place an order.
  • Device information: IP address, browser type, time zone, pages viewed and how you interact with the Site, collected automatically through cookies and similar technologies.
  • Communications: information you share when you contact us or sign up for our emails.

How we use your information

  • To process and fulfill your orders, including payment, shipping and order confirmations.
  • To communicate with you and provide customer support.
  • To send marketing emails if you have opted in. You can unsubscribe at any time.
  • To screen orders for potential risk or fraud.
  • To improve and optimize our Site and advertising.

Sharing your information

We share your information with service providers that help us run our business, such as Shopify (our e-commerce platform), payment processors, shipping carriers, email providers and analytics and advertising partners. We may also share information to comply with applicable laws or to protect our rights. We do not sell your personal information.

Cookies and advertising

We use cookies and similar technologies to remember your cart, understand how the Site is used and show you relevant ads. You can control cookies through your browser settings and opt out of targeted advertising via the Digital Advertising Alliance at optout.aboutads.info.

Your rights

Depending on where you live, including California and other US states, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of certain processing. To make a request, email support@syntra-care.com. We will not discriminate against you for exercising your rights.

Data retention

We keep your order information for our records unless and until you ask us to delete it, except where we are required to retain it by law.

Children

The Site is not intended for individuals under the age of 16, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time to reflect changes to our practices or for legal reasons. The updated version will be posted on this page.

Contact

SCP Global Trading LLC (Syntra Care), 1501 S Greeley Hwy Ste C, Cheyenne, WY 82007, United States. Email: support@syntra-care.com